FREE SHIPPING ON ORDERS OVER $70
SHIPPING INFO
At Craftorist, every order is prepared with care from the moment it leaves our hands to the time it arrives at yours. Each gift is packaged in a presentation box and finished with a ribbon, then carefully protected with a bubble sleeve and a fitted shipping box (or a padded USPS envelope for smaller items).
Orders are typically processed and shipped within 4–6 business days. Once shipped, delivery times may vary depending on your location, but most customers can expect their package to arrive within about 9 business days from the date of purchase.
Please note that at this time, we ship exclusively within the contiguous United States (the lower 48 states).
We take pride in making sure your gift is both beautifully presented and securely packaged so it arrives safely, ready to surprise and delight.
GENERAL INFO
Craftorist was founded in San Diego by a team of passionate gift givers who believe that the best presents are the ones that feel personal, thoughtful, and made with care. Every order we create is designed to make someone feel seen, appreciated, and celebrated.
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Customer Support: We respond to inquiries within 48 business hours and always strive to resolve questions quickly and kindly.
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Personalization: All names provided during customization are printed with the first letter capitalized. This is part of the unique font style we use to give your gift a polished, timeless look.
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Order Corrections: If a name was misspelled when you placed your order, we’ll happily remake and send it out again — you’ll only need to cover the shipping cost.
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Commitment to Care: From thoughtful packaging to genuine service, we’re dedicated to making your experience with us simple, smooth, and enjoyable.
At Craftorist, we treat every gift like it’s being made for someone we love — because, in a way, it is.